Gratitude is often seen as a personal expression of appreciation, but in many countries, it has evolved into a cornerstone of public service and national culture.
From government initiatives to community-driven actions, these 18 countries are redefining gratitude through their approach to service, focusing on the wellbeing of citizens and fostering a sense of interconnectedness.
Here’s a look at how gratitude is being redefined in different nations.
1. Japan
In Japan, gratitude is deeply rooted in its cultural and philosophical values, especially through the concept of “on,” which refers to the feeling of obligation and indebtedness that must be repaid.
The public service sector is infused with this sense of responsibility, where the government and civil servants strive to ensure that citizens feel valued.
Services are always delivered with respect, humility, and attention to detail, reinforcing the importance of gratitude in both personal and public life.
2. South Korea
South Korea has a tradition of showing appreciation through formal acts like bowing, but modern public services in the country take it further.
The government uses technology to improve service delivery, ensuring that citizens are acknowledged for their contributions.
Local community projects, such as the ones run by volunteers who help seniors, are key examples of redefining gratitude in service.
3. New Zealand
In New Zealand, the concept of “manaakitanga” represents hospitality, kindness, and the practice of showing gratitude through service.
It is a core value among the Māori people and has been incorporated into national policies and services, especially in hospitality and tourism.
Public service workers take an active role in ensuring that gratitude is not only felt but also expressed through kindness and consideration.
4. Finland
Finland is known for its high standard of public services, and the sense of gratitude is reflected in the way government institutions support their citizens.
The Finnish concept of “sisu,” or resilience and determination, is paired with a deep-seated sense of appreciation for community support.
The Finnish education and healthcare systems are examples of services that operate on the basis of gratitude towards citizens, focusing on inclusivity and equality.
5. Norway
Norway emphasizes “dugnad,” which means collective effort and working together for the greater good, especially in community service.
This concept embodies gratitude by creating a culture of mutual aid, where everyone contributes in various ways, from environmental projects to local events.
The Norwegian government regularly engages citizens in volunteering efforts, fostering a deep sense of mutual gratitude.
6. Sweden
Swedes express gratitude through their famous “fika” tradition, where taking breaks to share coffee and pastries is seen as a form of social service.
Public services in Sweden prioritize care and empathy, ensuring that everyone feels valued. Sweden’s welfare system is based on the principle of showing gratitude to citizens through equitable access to healthcare, education, and employment services.
7. Denmark
In Denmark, “hygge,” a cultural concept of comfort and togetherness, serves as a model for how gratitude is expressed in public services.
It emphasizes the emotional well-being of individuals in social services, encouraging warm, personal interactions between citizens and public workers.
The Danish approach to service integrates these values to foster a strong sense of gratitude and community.
8. Iceland
Icelandic gratitude is woven into its public life, from how the government interacts with citizens to the appreciation shown for nature and the environment.
The small size of the country and its close-knit communities make gratitude an integral part of service, as people constantly work together to support each other.
National initiatives focus on renewable energy, social welfare, and sustainable practices as expressions of gratitude to future generations.
9. Canada
In Canada, gratitude is expressed through public service initiatives that prioritize multiculturalism, inclusivity, and respect for diversity.
From health services to community programs, Canadian citizens are treated with an overarching sense of appreciation.
Volunteer-driven efforts, such as those supporting refugees, reflect the country’s commitment to ensuring that gratitude is reciprocated through actions.
10. Switzerland
Switzerland’s public services are some of the most efficient in the world, largely driven by a culture of gratitude for individual responsibility and public contributions.
The Swiss practice of direct democracy and communal responsibility enables a mutual sense of gratitude between the government and citizens.
Local initiatives like “thank-you” programs in schools and social projects illustrate the ongoing exchange of gratitude in Swiss society.
11. Singapore
Singapore stands out for its innovative public service model, which integrates gratitude as a driving force in civic engagement.
Government-led initiatives in urban development, healthcare, and social welfare focus on showing appreciation for citizens’ roles in maintaining social harmony.
The “kampung spirit,” a traditional sense of communal support, still prevails, encouraging public acts of service.
12. Netherlands
The Netherlands embraces the principle of “volunteerism” as a form of service, with citizens regularly contributing to community efforts in education, healthcare, and environmental care.
Government-sponsored programs often express gratitude through public recognition of volunteers.
The country’s high-quality healthcare system and active citizen participation highlight the importance of mutual respect and gratitude.
13. Australia
Australia has redefined gratitude in service through its emphasis on community involvement. The “fair go” mentality is embedded in national programs, ensuring that everyone has equal access to services.
Social service initiatives that focus on Indigenous populations, veterans, and elderly citizens reflect the country’s gratitude toward its diverse communities.
14. Germany
Germany integrates gratitude in service through a commitment to precision and reliability, whether in public transport or customer service.
The country’s highly effective social welfare system is a way of expressing national gratitude, with services that ensure citizens’ well-being, regardless of economic background. Local civic engagements also focus on fostering a culture of appreciation.
15. Belgium
In Belgium, gratitude is emphasized through its cooperative systems in governance and the arts. Local governments engage citizens in cultural service projects, reinforcing a shared appreciation for community.
Belgium’s attention to environmental sustainability and quality of life is seen as a form of national gratitude toward future generations.
16. United Kingdom
The United Kingdom has a long-standing tradition of public service, often epitomized by the National Health Service (NHS), where gratitude is an intrinsic part of the care provided.
Public servants are regarded with deep appreciation, and the country has instituted “thank-you” days for service personnel as a reminder of their vital role in society.
17. France
France’s approach to public service revolves around “solidarité,” or solidarity, which expresses a collective gratitude toward citizens.
The French government offers robust social programs that ensure equality and access to essential services.
Cultural events and government recognition programs also serve as ways to express gratitude to citizens who contribute to society.
18. United States
In the United States, gratitude in service often manifests through volunteerism and nonprofit organizations that aim to address social issues.
Government agencies also express appreciation through programs like community health initiatives and veteran care.
The country’s diverse and active volunteer force is a prime example of how gratitude can be redefined in service.
Alicia Richards